FAQ

Question 1

Answer

Question 2

Question 3

Question 4

Our commitment to full transparency includes access to shipment tracking. Our Track and Trace software provides you with a secure login that can be used to track your cargo. You can also get in touch online or over the phone for details such as estimated time of arrival, last point of origin, and more.

Question 5

Question 6

Question 7

C&M Transport is a driver’s company, meaning that we are founded and run by former road drivers. This unique perspective gives us a deep understanding of the industry that allows us to tailor service to individual client needs. We prioritize constant communication between our drivers, dispatch, and customers, meaning that shippers always know where their products are in the journey. This also allows us to solve problems as they arise, enabling more accurate deliveries with less product loss.

Question 8

Because we were once drivers ourselves, we understand what life on the road is like. We utilize this insight to make C&M Transport one of the most employee-friendly companies to work for. We go the extra mile to aid our drivers with numerous employee benefits, including:  1. No out-of-pocket costs 2. 224/7 centralized dispatch 3. No forced dispatch 4. Dispatches on a first-in, first-out basis 5. An owner-operator fleet 6. Low deadhead miles 7. Accurate and consistent settlements 8. Miles paid by PC*MILER 9. Awards for safe driving  Being a driver can be exciting, frustrating, and satisfying, sometimes all in a single day. By understanding the challenges of work as a driver, we can help our employees overcome them.

Question 9

Where Does C&M Transport Operate?

Question 10

What Services Does Our Logistics Company Provide?

Accepted Answer

C&M Transport aims to be a one-stop company for all of your transportation logistics needs. We provide a variety of advanced services to accommodate a wide range of customer demands. We are proud to offer the following service types:  Expedited Services  Some clients need their cargo to arrive as soon as possible. With expedited services, we advance your shipment to shorten the delivery time with a safe route without stops. Advanced tracking systems allow us to constantly monitor your shipment’s progress, providing detailed updates to ensure your satisfaction.  Air Charter Services  Not all destinations are accessible by ground transport. For locations that require additional measures, C&M Transport offers air charter services using dedicated charter planes. We coordinate delivery to the airport, inspect it to ensure that it’s securely loaded, and verify proper unloading once it lands.  3PL Services  Our 3PL management services help you improve your order fulfillment process. When you spend less time devoting your company’s attention to fulfillment, you can allocate time and resources to other priorities, allowing for improved efficiency and new opportunities for growth.  Specialized Equipment  Some cargo requires specialized equipment to transport safely. Within our fleet, C&M Transport has flatbed trucks, curtain-side trailers, drop deck trailers, step deck trailers, lowboys, sprinter vans, and tractor-trailers up to 53 feet. All straight trucks and tractor-trailers are air-ride equipped.  Full Truckload  Full truckload services offer a more cost-effective option for large shipments. Because the cargo only consists of your shipment, drivers can eliminate stops along the way for faster shipments with reduced fuel costs. This service type is also useful for larger items with fewer size restrictions.  White Glove Shipping  For cargoes that require special care, we offer white glove shipping. This service includes adherence to specific delivery hours, accommodation to specific delivery docks at your location, safe handling practices, and additional third-party logistics management for personalized service.

Question 11

What Do Our Services Cost?

Accepted Answer

Pricing for shipments may vary depending on the size and weight of your cargo, the distance needed for transport, and the specific service you request. C&M Transport guarantees full-price transparency throughout the entire process. We start with a free freight quote, available day or night by phone or by email. We also provide continual updates until the moment your cargo reaches its destination, so you’ll find out promptly if anything changes.

Question 12

Can You Track Your Shipment?

Question 13

Do We Work With Brokers?

Accepted Answer

C&M Transport works with a team of skilled freight brokers and agents to enhance the services we provide. Brokers act as liaisons between shippers and carriers, optimizing the transport process for improved efficiency, faster deliveries, and fewer complications along the road. Our partner agents have excellent reputations with strong communication, management, and problem-solving skills to guarantee the best possible service.  We also provide a variety of benefits to our partners. Agents who join our team can enjoy general liability and auto insurance coverage, a complete accounting staff, access to our cutting-edge systems, and the benefit of our strong reputation for building and solidifying a network.

Question 14

How Long Has C&M Transport Been in Business?

Accepted Answer

Our company was founded in Ohio in 1991. After over 30 years of operation, we have in-depth and extensive experience in the trucking and logistics industry. We are also family-owned and have been since our founding. Though we have expanded to serve across the country, staying close to our roots allows us to provide each customer with a personal level of service you won’t find at other companies.

Question 15

What Makes C&M Transport Unique?

Question 16

What Employee Benefits Do We Offer?

Every shipment to its destination non-stop, on time and safely to meet your critical shipment needs.

C&M TRANSPORT TRUCKING COMPANY HEADQUARTERED IN CLEVELAND, OH

SERVICES

Expedited Shipments

Expedited Shipments

Air Charter

Air Charter

3PL Management

3PL Management

Specialized Equipment

Specialized Equipment

Full Truckload

Full Truckload

ABOUT US

A NATIONAL COMPANY

TRACK & TRACE SERVICES

WHITE GLOVE SERVICES

SHIPPING SERVICES AT C&M TRANSPORT

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